Your Rights | Worldplast

Your Rights

Your feedback is very important to us.

As the World Plast , we are committed to keeping the satisfaction of you and your relatives above all else, by creating the safest environment for you. We are with you at all times with our medical staff and experience, and we continue to “Make Your Face Smile”.

We are aware that you are among the different practices, procedures and concepts that you are not often encountered in everyday life
at your institution to protect, maintain, improve or regain your health.

Patient rights are mainly the application of human rights and values ​​to health services.
The main objective of the development of patient rights is to support and strengthen the beneficiaries of health services, thus improving health by increasing the quality of services.

Right to be respected

The patient and his / her relatives have the right, at any time and under any circumstances, to conduct an examination, diagnosis, learning and treatment in a respectful, courteous, compassionate environment of personal values ​​and religious beliefs. The World Plast respects the patient’s privacy.

Patient confidentiality is especially important in clinical interviews, examination, intervention, treatment and transfer. Employees of the World Plast will not give any information to anyone verbal or written form (face to face, electronic or telephone interviews) regarding the condition and treatment of the patient as long as the patient and / or legal representative do not authorize it.

Knowing the identities

Patients have the right to know the identities and occupational responsibilities of all personnel involved .

Right to Get Information

Patients have the right to have full and new information regarding the whole process of examination and treatment.


If the patient accepts paying the additional fee, he/she has the right to ask for a consultation with another specialist. However, the recommended treatment at the conclusion of the consultation is carried out if a consensus is reached with the patient’s responsible physician.

The Right To Refuse The Planned Treatment

The patient and his / her relatives have the right to interrupt or reject the planned, recommended, ongoing treatment. The patient and his / her relatives are directly informed by the responsible person or people about the consequences of these decisions and the responsibilities they assume if they do not accept the treatment.

Right to Contact

A patient who does not understand the official language is entitled to ask for an interpreter with the purpose of communication if he can afford it.

Being Informed about Hospital Rules and Practices

The patient has the right to know about the hospital rules and practices that will be applied to him as a patient.

The Right To Have Social And Psychological Support

As long as the patients do not interfere with the diagnosis and treatment, they have the right to wear their own clothes, to use their duties/symbols related to their beliefs, to receive social and psychological support, to be accompanied and to accept visitors.

Benefiting from Religious Services

Patients have the right to benefit from religious services on the basis of hospital guidelines. Patients can perform their religious worship. To the extent available, the patient or the patient’s legal representative according to the needs of religious indoctrination, and has the right to bring a cleric to pray with.

Accepting the Suggestions

The patient and his / her relatives are in principle obliged to comply with the treatment plan recommended by the physician responsible for the treatment. The patient and his / her relatives are obliged to adhere to the prescribed treatment plans and to accept the care plan of the nurses and related health personnel in accordance with the instructions of the physician.

Infectious disease

A patient with a suspected or contagious disease should not request to be discharged unless he / she has the permission of his/her doctor.

Hospital Policy And Applications

Patients and their relatives should obey the rules and practices regarding their treatment and behavior.

Inappropriate request

The patient and his / her relatives should not request or be given any medication that is not approved by the physician and is not on the treatment plan.


Patients must accept their visitors within the rules set by the World Plast. It is important for the health of the patient that he / she refuse to accept the food and drink brought by the visitor or request them to bring in any.

Compensation Liability

The patient and his / her relatives are compensated for any damage or loss caused by faulty use or deliberate infringement of the property or supplies by the hospital.

Purposes of Patient Rights

Helping the patients to fully benefit from the healthcare services To support and develop the health worker-patient relationship, To facilitate active participation of patients in the health care process, To increase the effectiveness of health servıces via general practice done by the patient To create opportunities for cooperation and communication between health service providers, and intermediaries, creating a more effective and reliable model, Providing internal control in the health service environment by creating application mechanisms related to patient rights.

Patient’s Approval

Patients have the right to participate in decisions regarding their treatment after being informed on subjects, such as the risk of death or serious side effects related to their illnesses, alternative treatments, problems with convalescence and the chances of success, except for medical and legal requirements.

Right to learn the examination and treatment fees

The patient and his / her relatives must inform the hospital how to meet their health expenses during the treatment period. The patient and his / her relatives are obliged to pay the amount within the determined period by the institution.

Rejecting Planned Treatment

If the patient refuses treatment or fails to comply with the physician’s instructions, he or she is responsible for the consequences.


The patient and his / her relatives must consider the rights of other patients and hospital employees. The patient and his / her relatives must obey the measures taken by the hospital management in situations such as noise, smoke and a large number of visitors, which put the patients in the hospital at risk.